File Conversion Instructions
If you receive a message prompting you to convert your document, it means the file was created in an older format that is not supported by cloud-based apps like Word for the web.
How to Fix This
-
Select “Convert.”
This updates the file to a supported format. -
Make a small change to the document
- Add a period (.),
- Bold a word or title,
-
Or make any minor edit.
This forces Word to save the file in the new format.
-
A new, updated copy will be created.
You can now delete the original file. - Open the new version and remove the small change you made (if needed).
